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Let's Get Digital - Speakers

Welcome speakers!

Welcome to the speaker knowledge base.

Welcome to the Let's Get Digital Speaker Knowledge base! Here you can find useful information and resources for being a speaker with Let's Get Digital.

Pre-event checks

Please follow the important pre-event checks listed below:

Download & open Google Chrome

We highly recommend using Google Chrome as your main browser when using Let's Get Digital as it is optimised for our software.

Test your Microphone & Camera

Prior to the event, it is important to check that your microphone & camera work within your virtual room.

FAQ

Is a VPN/company network supported?

We don't recommend using a VPN. Since Let's Get Digital is using video and audio services it needs to use more traffic than a regular website. Most VPN or company networks are blocking this by default. We would recommend not using a VPN or company network.

I don't use a VPN/company network but it is still not working

I can't activate my camera

Make sure that you have given permission to the browser to stream your video/audio.

Is your solution missing?

Call the general Event Helpdesk: +31 50 211 0 666 (NL) +44 13 1608 1614 (UK) +49 30 8878 9704 (DE)

Please note: that we can not answer event-specific questions on this line.

How many speakers can be active at one point

We advise not to have more than 8 active speakers simultaneously to guarantee the quality of the session. If you want to have speakers active, ensure that a moderator enables and disable the audio and video of speakers to activate them.

Useful resources

Log-in

How do you log-in to the virtual event platform and/or mobile application.

Logging into the Let's Get Digital platform

You should receive an email from your events organiser that includes a link to your Virtual room.
Click on the link and you will be taken to the login page of the event.
The system will ask if you would like to be redirected to your session choose; 'yes, continue'
You are now in your virtual room!
A speaker instruction video will automatically welcome you to your room
You can now set up your microphone and camera.

Note: the Let's Get Digital platform is only accessible via a laptop or desktop.

Logging in the app as a speaker

Download the event app on your phone (or the Let's Get Digital app).
Log in to the app either by: - Entering the credentials recievied by email. - Scanning the QR in the mail.

Speaker menu

Virtual room menu

Samba Live is integrated into the Let's Get Digital platform. Samba Live is the most commonly used option for webinars, panel discussion etc. We will discuss the features in more detail.

Participant overview

This article explains everything you need to know about the participants overview.

As a speaker, you have the ability to manage the participants and other speakers within your session. You can do this by opening the 'Participants overview bar' found in the left-hand menu

Option buttons

Within the 'Participants overview bar' there are a number of options that you can control as a speaker as explained below;

Conversations

This page explains the conversations setting & options.

The conversations module allows for an alternative way for speakers to chat with people in their sessions. The function allows for speakers to also choose between a chat for only speakers or for everyone in the session.

On the right-hand side of the screen, there is a default chat, for this reason, the conversations module is switched off by default.

Extra Message options

Once a message has been posted in the chat there are a number of different options you can perform:

Enjoy the results

Questions and answers

The Questions and answers module allows for an alternative way for speakers to receive questions from the audience and answer them.

On the right-hand side of the screen, there is an option to use another Q&A function, for this reason, the Question and answer module is switched off by default.

Action buttons

Screenshare

It is possible for you as a speaker to share your screen with your audience within the session.

You can share your screen by completing the following steps:

You can then choose what you want to share either: - Entire Screen - A particular window - A Tap within Chrome
You can also choose to share the systems audio in the bottom left of the pop-up

Be aware:

Screen sharing may interrupt the recording of the session. When you share your screen the audio from videos is not audible.
Using the screen share function of Samba often causes the quality of the presentation to be affected due to the large quantity of bandwidth required by the participants attending your presentation.
Mac book users may experience issues sharing their screens. Hence, please make sure to test the function prior to the event.

Whiteboard

As a speaker, you have the use of a whiteboard that when used will be visible on the audience's screen.

Whiteboard tools

Content library

The content library allows speakers to upload a variety of content for their sessions. The content can be added to the library before and during a session in the room. Additionally from the content library, you can set up polls.

Please note: Content added to the library cannot be downloaded or seen by other speakers, hosts or organisers unless you choose to enable it to be shared.

Media

Image

Video

Audio

PNG

MP4/MPEG4

MP3

GIF

WEBM

JPG/JPEG

Polls

Shared notes

Speakers can make notes in the shared notes tab. The notes can be viewed by the attendees but cannot be edited. Start typing in the shared notes area and wait three seconds for the updates to be auto-saved.

Livestream

It is possible to steam a session within Webinar Samba to YouTube or Facebook Live.

Recording

As a speaker, host or organiser you have the option to record a session. This has to be started manually for each session.

Please note: a single video recording has a max time limit of 4 hours.

The recording of a session will be saved to share the recording with attendees after the event. The recordings will be posted in the admin panel under 'recordings'. Please ask your event organiser regarding access to recordings.

Settings

Workspace

The workspace shows several features which can be enabled or disabled in the session as displayed in the picture above. At the moment it is not possible to set the language to another language other than English.

Video and audio

In settings select a camera, speakers and microphone. It is important to set this up before the session and to test whether everything is working properly.

Virtual Backgrounds (beta)

Samba allows users to upload their own virtual background, blur the background or upload one of the default virtual backgrounds. These can be uploaded at any time during the session.

Tip: for an optimal custom virtual background, we recommend using an image with proportions of 16:9. Both PNG- and JPG-files with a maximum size of 16 MB are accepted.

Polls in sessions (VP)

Engage participants with polls by creating custom polls for the audience during a session.

Note: The polls module has to be enabled by the event organisation. Please contact them to activate this feature.

In the virtual environment

The 'Poll' tab is displayed on the right side in sessions.

Creating a poll

Complete the 'Add poll' fields as described (a question and at least two options are mandatory fields).
Enable the option to allow for multiple choices if desired.
Click on 'Add poll'.

Editing and deleting polls

Each poll has four options displayed when clicking the three dots in the bottom-right corner for each poll:

End result

Select a poll and click 'Start poll' to start the poll. A pop-up with the question and options will be displayed on the right side of the session. The status of the poll will change to 'now live!'.

When the poll is stopped, the status of the poll will change to 'completed'. Completed polls can be restarted by clicking the 'Start poll' button.

Note: One poll can be active at the time. The live poll will be stopped when another poll is started.

Users cannot change their vote once they have submitted their initial vote.

Technical specifications

Bandwidth

The following bandwidth is required for the platform to work properly.

Audio

Minimum 50 kbps upload/download (100 kbps recommended)

Video

Minimum 100kbps upload/download (200 kbps recommended) Video (HQ and resolution) Minimum 500 kbps upload/download (1 mbps recommended)

Minimum 800 kbps upload/download (1.5 mbps recommended)

Browser support

The list below gives an overview of the minimum requirements for all components to work. If the browser version is not compatible it may cause parts of the platform to not function properly.

To use one-to-one video chatting, the user is required to give the browser permission to use the camera and/or audio input. Without this permission video cannot be streamed.

Windows

Microsoft® Windows 10® Chrome v50 or higher (recommended for best performance), Firefox 49.x or higher

Microsoft® Windows 8.x® Chrome v50 or higher (recommended for best performance), Firefox 49.x or higher

Microsoft® Windows 7® SP1 Chrome v50 or higher (recommended for best performance), Firefox 49.x or higher

Mac

Mac OS X v10.8 or higher Chrome v50 or higher (recommended for best performance), Safari 12.1 or higher, Firefox 49.x or higher

Linux Red hat® enterprise linux (RHEL) 5 Chrome v50 or higher (recommended for best performance), Firefox 49.x or higher

Novell SUSE® 9.x or higher

Chrome v50 or higher (recommended for best performance), Firefox 49.x or higher

Ubuntu 10 or later

Firefox 49.x or higher, Chrome v50 or higher (recommended for best performance), Firefox 49.x or higher

Solaris

Solaris 10 Chrome v50 or higher (recommended for best performance), Firefox 49.x or higher

VPN

A VPN, or Virtual Private Network, is a private network that encrypts and transmits data while it travels from one place to another on the internet.

In some corporate networks, the VPN may provide certain services from the Let's Get Digital platform to be blocked. Although Let's Get Digital works via normal protocols, it is it is not possible for Let's Get Digital to estimate whether this is the case for a specific VPN. It can e.g. prevent the CDN from being blocked by the specific VPN, or must be whitelisted. In order to ensure that the VPN does not block certain things, it is necessary to make sure that the VPN is tested to see if all services are working.

Instruction video's

Participant overview

This article explains everything you need to know about the participants overview.

As a speaker, you have the ability to manage the participants and other speakers within your session. You can do this by opening the 'Participants overview bar' found in the left-hand menu

Option buttons

Within the 'Participants overview bar' there are a number of options that you can control as a speaker as explained below;

Lobby enable/disable

The Lock icon allows the option to make new participants entering the session wait in a session lobby.

*Until this function is disabled the particpants in the session lobby will not see the session.

Move to speaker

Allow a user to become a speaker in the session, giving the user full speaker rights.

Move to audience

As a speaker, you can move other speakers to the audience also removing their speaker rights.

Give broadcast permission

Give a user broadcast permission and they will be given the option to turn on their microphone & camera within the session.

*This does not give the user full speaker rights.

Give presentation permission

Presentation permission allows a user to: - Show/present content from their own content library - Manage content shown on screen by others (for example; change slides of a presentation, stop/start YouTube videos).

Broadcast request

The audience can request the option to broadcast with their microphone and camera by clicking the request to broadcast icon in the top left corner of their screen.

Identify request to broadcast

Accept/ Deny request to broadcast

As a speaker, you have full control over whether to give broadcasting permission or not by clicking on the hand-up icon next to their name you will be given the option to Accept/ Deny request to broadcast.

Once permission has been given

Remove participant

You can remove a participant from the entire session by clicking the door icon. This will direct the user back to the lobby of the event.

*The user will recieve the following notification on their screen.

Note: Speakers have the option to apply the options above to the entire audience by clicking next to the title Audience:

Give and remove broadcast permission to the entire Audience.
Give presentation permission to entire Audience
Ask all broadcasters to turn on/off camera
Mute microphone for all broadcasters

Mute all

If you have a session where everyone has permission to turn on their microphone & camera from the start you can use the 'Mute all' button at the bottom of the screen to mute all particpants.

*If speaker rights/ broadcasting permission has been given the participant can still enable their microphone.

Welcome speakers!

Welcome to the speaker knowledge base.

Welcome to the Let's Get Digital Speaker Knowledge base! Here you can find useful information and resources for being a speaker with Let's Get Digital.

Pre-event checks

Please follow the important pre-event checks listed below:

Download & open Google Chrome

We highly recommend using Google Chrome as your main browser when using Let's Get Digital as it is optimised for our software.

Test your Microphone & Camera

Prior to the event, it is important to check that your microphone & camera work within your virtual room.

Test your network connection

Test the upload & download speed of your network connection:

The minimum requirements for HD video (720p and 30FPS) presenting are 8 Mbps download/2.5 Mbps upload.
The recommended requirements for HD video (720p and 30FPS) presenting are 8 Mbps download/6 Mbps upload.

Read more about upload speeds required for a live stream:

Testing suite

The Testing suite completes a basic check of you system and detects some of the common issues that may occur:

Platform services check
Video test
Session services check, including a browser and webcam check.
Frequently asked questions concerning common issues.

FAQ

Is a VPN/company network supported?

I don't use a VPN/company network but it is still not working

Please double-check if you are using the right browser and if you have the most up to date version. The platform is most compatible with Google Chrome and the latest version can be downloaded .

I can't activate my camera

Make sure that you have given permission to the browser to stream your video/audio.

Is your solution missing?

Call the general Event Helpdesk: +31 50 211 0 666 (NL) +44 13 1608 1614 (UK) +49 30 8878 9704 (DE)

Please note: that we can not answer event-specific questions on this line.

How many speakers can be active at one point

In tiled mode, the last 9 active speakers are displayed by default. This number can be increased up to 16 in the . When content is shown on screen, up to 4 active speakers are displayed alongside the content.

Useful resources

Content library

Please note: Content added to the library cannot be downloaded or seen by other speakers, hosts or organisers unless you choose to enable it to be shared.

Media

Opening the Content Library

You can open the content library by clicking the icon in the left-hand menu.

New folder

You can create new folders within the content library as a way to order your different content. Once the folder is created there is a number of options you can choose from by clicking the three dots next to the folders name.

The options you can choose from are explained further in this article.

Filter files

As a speaker you can filter between the different types of files listed below: - Document files - Image files - Video files - Audio files

*note this does not filter YouTube, Web app and Web files.

Upload a file

You can upload files from your system by clicking Upload file from a specific folder or at Create new.

You can now choose the file from your system that you want to upload.

If you want to link a file to a specific folder you can either click the three dots next to the folder name and upload the file or at a later stage by clicking Move to at the file itself

*You can find the supported file types in the table below.

Please note: The maximum file size is 150 MB. However, the total storage limit of all files in your content library - including video recordings and uploaded files - is 1000GB.

Add YouTube video

You can upload YouTube videos to your content library by completing the following steps:

3) Click Add 4) To show the YouTube video double click the video and it will display on the screen

Add file from URL

You can add files from a URL as listed in the table below:

Image

Video

Audio

PNG

MP4/MPEG4

MP3

GIF

WEBM

JPG/JPEG

Add web app

As a speaker, you can use the web app function to iframe a page into the session (for example to show an interactive Google Form in the presentation)

To set up a web app you need to complete the following steps: 1) Give the web app a name 2) paste the Embeded version of the URL into the section

Polls

Filter polls

As a speaker you can filter between the different polls based on their status as listed below:

1) New polls 2) Open polls 3) Closed polls

Create new poll

To create a new poll you need to:

Open a poll

Once the poll has been created you can open it for voting to your audience by completing the following steps:

1) Double click the poll you want to open 2) The answer options will then appear 3) click Open and the poll will appear on the users screen

Result

Breakout rooms

Breakout rooms are a function that can be enabled within a Samba Live session that allows speakers to move attendees of a session to a smaller group of users. This is a fantastic tool for creating small group discussions or sub-group work within a session itself. Speakers have the ability to open and close the breakout rooms to suit their program!

Breakout rooms are a great way to form sub-groups for group work during a session. Create a breakout room by clicking on the 'Create breakout room' button. Select how many rooms have to be created. Add more breakout rooms at a later stage if needed. Assign users automatically or manually.

We typically recommend that you have a maximum of 10 users per Breakout Room. This is due to the number of video tiles which can be displayed within the session at one moment.

Action buttons

It is possible to rename the room or to delete it. Click on the blue 'Start breakout' button at the bottom of the page when the breakout rooms are set. The speaker can stop the breakout session at any given time, which will pull all the users back to the session. The speaker is also authorized to send a broadcast messages to all the users.

The breakout rooms

When the breakout starts the users will be asked if they would like to listen in, turn on their microphone or turn on their microphone and camera. In the breakout rooms the users can have conversations, share their screen, use a whiteboard and use the content library (these tabs are explained below). Users in the breakout room can invite the speakers to join the room. An invitation will show when a speakers is invited to join a breakout room. Speakers can also join breakout rooms by themselves. Users can leave a breakout room if they want to do so.

When a speaker is invited to enter a breakout room, the speaker may be asked to log into Samba Live. This is due to a setting of Samba Live. It is important that the speaker changes the setting in their browser to make sure Website tracking: Prevent cross-site tracking is turned off.